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Shipping Information
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Total Order | Shipping Charge |
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Standard Orders (except jewelry, apparel, shoes, ornaments, chocolates, and freight—see below) |
Up to $50 | $8 |
| $50.01 - $100 | $12 | |
| $100.01 - $150 | $16 | |
| $150.01 - $200 | $20 | |
| $200.01 - $250 | $24 | |
| $250.01 - $500 | $30 | |
| $500.01 - $1,000 | $40 | |
| $1,000.01 - $2,000 | $65 | |
| Over $2,000 | $100 | |
| Jewelry | $6 per order Note: for jewelry pieces with an original price over $1,000, signature is required at delivery. |
|
| Apparel & Shoes | $12 per order | |
|
Ornaments ($20 surcharge per order when shipping to Canada*) |
One ornament | $6 |
| Two ornaments | $10 | |
| Three ornaments | $14 | |
| Four ornaments | $18 | |
| Five ornaments | $22 | |
| Six or more | $25 | |
| Chocolates | $15 per shipment; ships Mon., Tues., Wed. | |
| Freight | 15% of list price; $395 per item maximum. | |
| Shipping costs are based on total order price before any discounts. Prices above are for ground delivery, except where otherwise noted. Charges are calculated for delivery to one shipping address within the contiguous USA. |
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| Shipping Upgrades | ||
| (prices listed are surchages) | 2nd-Day Air | Next-Day Air |
| Standard Orders | $20 per item | $30 per item |
| Jewelry | $15 per item | $30 per item |
| Apparel | $15 per order | $35 per order |
| Ornaments | $20 per order | $30 per order |
| For chocolates, please call us at for expedited shipping options or delivery on a specific date. | ||
|
Shipping to Canada: Additional shipping charges will apply to orders shipped to Canada (our Customer Care department will contact you before your order ships with details). Canadian customers are responsible for all applicable duty and taxes. |
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Standard Shipping
Please see the chart to the right. Shipping charges are calculated for ground delivery to one address within the contiguous USA. Charges are based on the original price of the item(s) in your order, before sale pricing or other discounts.
If you have any questions about shipping charges, please email info@pidova.com or call us toll-free at
Shipping to Multiple Addresses
To ship to more than one address, please place a separate order for each address or call us at for assistance.
Shipping to Hawaii or Alaska
Orders shipped to these locations will be sent via USPS or UPS. We will contact you before your order ships if additional charges will apply.
Shipping to Puerto Rico, U.S. Territories, and APO/FPO
Orders shipped to these locations will be sent via USPS. We will contact you before your order ships if additional charges will apply.
Shipping to Canada
Orders shipped to Canada will be sent via UPS expedited service. Additional charges will apply; we will contact you before your order ships with further details. Canadian customers are responsible for all applicable duties, customs, and taxes.
Upgraded Shipping
Shipping upgrade charges can be found to the right. Though selecting second-day or next-day shipping will shorten transit time, it will not affect the date the item leaves the artist's studio. Note that some items, including those that ship freight, are not eligible for upgraded shipping.
When to Expect Your Order
Since most items are shipped individually, delivery times will vary. An estimate of an item's ship date can be found on the item's page and in your basket; it will take additional time for your order to arrive.
If you provide an email address with your order, we will email you to let you know when to expect your order.
Tracking Your Order
If you provide an email address in your order, we will email you to verify that the artist has created and shipped your order. This email will include a link to your tracking information.
You can also track your order in My Account.
If you have questions about delivery times or tracking your order, please email info@pidova.com or call us toll-free at
Credit Card Charges
Your credit card will be charged at the time your order is placed
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